Lessons from the Flight Deck™ Patient Safety Error Prevention Checklists

Several decades ago, aviation had to address poor operational outcomes resulting from stress, fatigue, communication failures, error chains and a culture of blame.  Realizing that human factors account for 70% of aviation accidents, the industry developed Crew Resource Management (CRM) to train multiple disciplines to work together in a coordinated, safety-conscious environment. CRM helped make commercial aviation the safest form of transportation available today.

With increasing awareness of the similarities between aviation and other high-risk industries such as medicine, refineries, mining, shipping and nuclear power, Indelta Learning Systems has a CRM based program, " LESSONS from the FLIGHT DECK." In this highly interactive, multi-disciplinary course, participants gain new skills in improving communication, trapping errors and developing processes that contribute to overall safety.